Shipping Information


Orders are processed on business days. Business days are Monday to Friday, and do not include weekends or public holidays.

New Zealand:


International Rest of World:

Can I track my order?:

Every order will be given a delivery tracking number, which will be included with your order dispatch notification email. Simply click the link and all available tracking information for your order will be displayed.

Delivery Charges:

The delivery charges referred to in our Shipping Information do not include any applicable importation charges, such as taxes, duties and other customs charges. When delivery is to a country other than New Zealand, you are responsible for all such taxes and duties.

We do not guarantee that taxes and duty will not be levied and in the event of this happening they are the responsibility of you, the purchaser.  Every legal effort is made by to minimise the likelihood of local (destination country) taxes and duties being imposed.  If you, the customer, refuses to pay the customs duties, the goods will be returned to, at which point we will then refund the order less any customs charges incurred. Please visit the New Zealand Customs Service Website for more information on customs fees.

About Shipping Options: